In early July, we reported that Philadelphia Salvage – not to be confused with the non-profit Philly Reclaim – was moving to an unknown location somewhere in Philadelphia. They've since relocated the business, but have changed the business model as they're no longer allowing walk-in traffic or selling salvage retail, choosing instead to focus on custom projects. And while they haven't published their address or phone number yet for the new location in the Bridesburg area of Philadelphia -- two miles north of Fishtown -- they did post some new info recently on their website and social media. In making the announcement, they restricted who can comment on the Facebook post, and on Instagram have received a few negative comments related to the move and lack of communication -- to which they've now responded -- from customers inquiring as to the status of projects or products. The editors of Architectural Salvage & Antique Lumber News wish them much success in their new location and look forward to visiting there soon.
The quote appearing on their website and social media, attributed to Chris Stock of Philadelphia Salvage, reads: “To start, our deepest apologies to clients who have been left in the dark. During these big changes, we lost access to our building and all contents inside, including our custom order book. We now have control of everything and will begin the long process of emailing and messaging everyone back.
As a small business, getting back on our feet post covid to having the rug pulled from under us with a surprise notice from License and Inspection that our landlord never zoned us, has been overwhelming. We sincerely appreciate your patience as our team manages as best we can. Our new shop is coming along. It's a big project. We have everyone's custom orders there.
The new location is a 4,000-square-foot mill shop and will not be open to the public for shopping. With this down size of space, Philadelphia Salvage will be niching down to meet the city’s demand for historic facade work and door restoration, among other historic architectural needs.
I understand the lack of communication has been frustrating, and I apologize. We intend to do as best we can with the situation we are in. We have a new phone number, and that will be posted everywhere shortly. We can’t thank you enough for your years of support and love. Philadelphia Salvage will continue, just in a new form.”